Free Shipping

We offer FREE shipping on all orders.

No minimum purchase required.

Order Processing Time

All custom wood barn doors will be processed and shipped within 5 business days after payment is confirmed. Glass & mirror barn doors will be processed and shipped within 14 business days after payment is confirmed.
Weekends and public holidays are not included.

Estimated Delivery Time

For customers in the United States, estimated delivery time is:

7–15 business days after shipment

Please note:

Delivery times may vary due to factors beyond our control, including location, weather conditions, customs clearance, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can track your package directly on the carrier’s official website.

Tracking Updates

• Tracking information usually becomes available within 24–72 hours after shipment.
  
• If tracking details do not appear immediately, please allow additional time for system updates.
  

Possible Delays (Force Majeure)

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

• Natural disasters
  
• Extreme weather
  
• Carrier or logistics delays
  
• Customs inspections
  
• Holidays or peak shopping seasons
  

We appreciate your understanding in these situations.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate when placing your order.

Dessliy is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your tracking information has not updated for 7 business days, or your package appears lost, please contact us.

Our team will assist you as quickly as possible.

Contact Us

If you have any questions about shipping, feel free to contact us:

📧 info@dessliy.com